Interactive Relationship Between The Government And The Media In Public Crisis Management Research

The leading role of the government is unshakable during the process of publiccrisis management. However, it is very hard to complete the work of public crisismanagement by the government alone in the day of continuous developing society andchanging information technology, the media’s coordination is needed to fast andeffectively control the public crisis affairs. There are crisis warning, information passing,public opinion guiding, government supervising and other effects in modern media. Ifthe relationship between the government and the media is handled improperly, it canturn a small affair into an extremely crisis which can endanger a region or even a wholecountry. Therefore, in the management of public crisis management the government andthe media shall influence and depend on each other. Seen from the current situation,there are still many problems that should be urgently solved between the governmentand the media, such as the mutual distrust between the government and the media, theoppression to the media from the government, the distortion report to the governmentfrom the media. Based on the problems above, the author makes a very detaileddiscussion about the causes of the problems between the government and the media, andmakes a exploratory research for how to make a benign interaction between thegovernment and the media.There are five parts in this thesis: the first part is the introduction, the authorintroduces the background, significance, the domestic and foreign research review, thecontent and methodology of this study. The second part is the basic theory of pubiccrisis management and media. Media refers to the medium of dissemination ofinformation. The popular explanation is that the carrier or platform of propaganda, thatis the platform of propaganda can be called as media. There are about five stages in theprocess of public crisis management, including the stage of crisis warning, the stage ofcrisis identifying, the stage of crisis isolation, the stage of crisis management and thestage of the handling after the crisis. While in the process of public crisis management,the media is basically needed to make the crisis management of the government proceedeffectively and smoothly. The third chapter is the theoretical analysis of the relationshipbetween the Chinese government and the media in the public crisis management. Thefourth chapter focuses on the analysis of the causes and problems between thegovernment and the media in the management of public crisis. According to the relevanttheories, the author combines with the relevant cases occurred in recent years andanalyzes the interaction problems between the government and the media from theaspect of information communication between in the management of crisis, and tries toanalyze the root of the problems from the aspect of system construction. In the lastchapter, based on the study in the above four chapters, the author comes up with therelevant strategies of constructing harmonious interaction between the government andthe media in the public crisis management.This thesis comprehensively uses the related theories of public management,journalism and crisis management etc. and makes a multi-aspects and systematicresearch. The author tries to come up with the strategy of constructing harmoniousinteraction between the Chinese government and the media in the management of publicmanagement, combined with the existing national conditions and specific culturalcharacteristics in China. Second, the author conducts an extensive literature collectionwork and analyzes the research of the theoretical and practical research about theeffective communication and benign interaction between the government and the media in both domestic and foreign academia. In the process of collecting the literature, theauthor mainly uses the method of literature study, comparative study and case study. Atlast, this thesis uses the method of case analysis and takes the public crisis occurred inChina during these years as examples, gradually analyzes the shortage between theChinese government and the media in the management of public crisis.