The Design And Implementation Of Customer Management System For The Changsha Yunfa Network

With the development of information technology, especially computer technology, network communication technology, multimedia technology, database technology, more and more companies and managers believe that the customer-centric is the key to success in the future. With the customer management system (CRM), companies can better understand, serve customers, improve customer relationships, improve management, reduce operating costs, and ultimately win greater profits for the enterprise. In the current market economy environment, the enterprise managers not only need to know the customer information, but also efficient storage as well as read and the protection of the safety measures to protect customer information from unauthorized users or authorized users to steal.The development platform for the free open-source platform, using a simple man-machine interface, a more secure password authentication system, more security measures at the same time cost savings for the enterprise is a secure customer management tool. With the continuous development of market economy, the importance of customer management is becoming increasingly clear. Customers with whom are closely related to survival and development of enterprises in order to build a good relationship, and constantly develop new customers, the business of high-quality products, quality service and good credit to attract new customers; often to maintain the relationship with existing customers to the norms of customer management, warm customer care. As a result, the customer management system came into being.In this paper, the bidding project management development background and analysis of the status of the coastal zone, the overall business needs of the coastal zone bidding for the project management system; through Web services technology, bidding project management system Design and implementation of effective solutions. Firstly, the demand for project management of the bidding tender business, the work of the whole process is divided into several parts of the project management, management of tenders, project process management, tendering the record and other, to do a more detailed analysis of use cases for each part of the completed division of the bidding project management capabilities. System is technically the planning framework of the system, using the flow chart in the functional design, detailed design of the timing diagram, the main function. Finally, using multiple screenshots to describe the realization of the bidding project management, and systems to achieve the key technologies in the process described.Changsha boss functional management of network client management system, complete the boss users to maintain and view all the information of the enterprise; view and manage sales information, customer sales information management; a product information management function, add customer product information view; procurement information management functions, manage customer-related procurement information; customer service functions, services to enterprise customers; enterprise warehouse management management, warehouse for enterprise customers; maintenance management functions, manage maintenance information related to enterprise customers; the property management function within the enterprise, the property-related information in the enterprise management. Through these modules, the final realization of the entire Changsha Yunfa network customer management system.Provide a good customer service environment, the better to attract all kinds of customer information management for all types of enterprises. Meanwhile, in the design and implementation of I further optimization of the network environment of the network client management system with customer management features of the web page style, form a vision of a variety of customer information management template and convenient network environment to attract more users for the network customer management and make greater contributions.