Design And Implementation Of VIP Bank Customer Management System Based On J2EE

The competition between the banking industry, to a certain extent in the upper nowBanks for clients and competition for resources. In order to enhance customersatisfaction, each bank with the information means. The traditional customerrelationship management as the bank account management part in personal financebusiness, not to be better for the bank and customer service. In this thesis the branch ofa bank customer management status, conduct research work, aims to development bankVIP customers management system, can improve the quality of customer satisfaction,ascension, to improve the efficiency.Thesis for bank customers work present situation of the management of resourcesand the existing problems, in demand analysis are discussed on the basis of VIPcustomer management information bank construction plan. The scheme based on theJ2EE technology, combined with SQL Server database platform, design and implementa VIP customers management system. This thesis first of user demand of the system areanalyzed, and then the customer management system the function module on the overalldesign and database design, gives the detailed function module and database designscheme, and based on this, this thesis discusses the system key module of theimplementation process and the detailed design, and in the light of the system functiontest and performance testing to verify the correctness of the system function. Aftersubject research, implements a VIP customers management system, this systemincluding customer information management, customer service management, customerinformation management, financial hotline, SMS messages function modules, whichcustomer service management, SMS messages is the core of the system function module,is also part of the in the thesis.At present, the bank VIP customers management system has set up a file in amunicipal branch official running from running to see, the use of the system, improvethe efficiency of the customer management work and upgrade the VIP customer satisfaction, in the longer term, the project development, to a bank efficiency, and playsan important role.