| Consultation is a kind of information service with advisory function. It is an important field in information industry with the character of offering advice by high-level intellect? knowledge and technology. Library is an important consultative unit directing customers to use documents and to enjoy knowledge information service, retrieving and answering questions and providing facts, data and documents hints. With the development of computer net information, consultation service in library has innovated much. As an image project in Tianjin Binhai New Area, TED A Library began on December 3, 2003. Being invested 0.45 billion RMB it covers 66, 000 square meters. It adopts the creative management mode integrating books, information and archive (Archives is included in TEDA Library). As a new modernized and synthetic information unit, its serving area has its unique economic and community character, i.e. a foreign-oriented special economic area giving priority to industry, using foreign funds and exporting-orientation and a new-high technology research and development base integrating producing, studying and researching with concentrated high-level knowledge and technology, which determines the position of TEDA Library as a center of economic information. How to give full play to TEDA Library's oriented function and provide information service punctually, accurately and effectively so as to upgrade regional informationization construction is this article's background of subject selection and researching significance. Centering on information serving field, this article researched effective methods and ways to provide information consultation for enterprises and used the ways of documentary science, studying and research statistics and synthetic analysis to satisfy the demands of customers on information.The first chapter illustrated the development and present situation of library information consultation, analyzed the transformation from traditional consultation service to modern consultation service with net application, and introduced new modes, ways and technologies of some representative library information consultation service, (the latest development and present mode of digital reference service). These new ways and modes emerged to upgrade the core capability of information consultation service of TEDA Library and deepen information consultation serving mode of TEDA Library, a core issue of information service, so as to provide theoretic and practical foundation for constructing information consultation service system of TEDA Library.The second chapter paid stress upon introducing present situation and advantages of TEDA Library. It illustrated all levels and advantages including first-class building, creative operating mode, high-performance information service center, new information resources system , advanced information system and electronizedinformation service.The third chapter is about the investigation and studying of demands on information of TEDA Library. It introduced the general information of regional economic background of Tianjin Economic and Technological Area and it's enterprises and researched the information consultative service for business users at a deep level. It also analyzed the demands of business customers, especially those of middle and small enterprises so as to provide practical foundation for constructing information consultative system of TEDA Library.The fourth and fifth chapters are the core part of this article, new information consultation service system of TEDA Library. This part founded a new mode of information resources construction, information consultation ways and cooperative information service basing on the analysis of demands of customers in TEDA. The information resources construction includes net resources construction, documents resources construction and database reference resources construction. The information consultation ways cover patent service, newly query service, settled retrieval tracing service, comp... |
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