Research On Performance Evaluation Of ZTE Financial Shared Service Center

With the integration of global economy,the number of enterprise groups is increasing,the scale is expanding,and the mode of financial sharing service center is gradually rising.However,compared with foreign companies,the research and construction of financial sharing service center of Listed companies in China is still short,and the exploration is not deep enough In terms of enterprise operation and management,in order to effectively realize the strategic transformation and upgrading of the Group company,the construction level of financial sharing service center of China Group company needs to be further improved,so as to meet the financial management capability required by the operation and development of the group company and make more contributions to the creation of enterprise value.In this paper,ZTE as an example,using the method of case analysis,combined with the relevant theories of financial sharing center and performance evaluation,ZTE's financial sharing center model is studied.This paper first analyzes the construction process and operation of ZTE financial sharing service center,and then compares and analyzes the enterprise management ability under this mode.At the same time,combined with the balanced scorecard and analytic hierarchy process,the evaluation system of financial sharing center is established.Through the analysis of the importance of evaluation indicators,the corresponding weight ratio is obtained,and the performance evaluation model of financial shared center is constructed.Through the model,the advantages and disadvantages of the financial sharing center service mode of ZTE Group are analyzed and verified.Through the research of this paper,it is found that in the four dimensions of the criterion layer,the weight ratio of the customer dimension is the first,the weight ratio of the internal process dimension is the second,the third is the financial dimension,and the lowest is the enterprise learning and growth dimension.The top five factors that have the greatest impact on enterprises are customer satisfaction,training activity completion rate,cash turnover rate,business process standardization rate and operating cost of shared service center.Zte's financial sharing mode has significant advantages over the traditional mode and financial sharing mode.