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Telecom Customers Manager’s Exclusive Portal Based On The Android

Posted on:2016-01-19Degree:MasterType:Thesis
Country:ChinaCandidate:D ZhangFull Text:PDF
GTID:2308330461486519Subject:Software engineering
Abstract/Summary:PDF Full Text Request
With the rise of smart phones, our world is entering the era of mobile Internet, mobile Internet has been changing the way people live and work by its diversity, convenience and efficiency, and some even suggested that smarters are the real "PC".As the industry leader, telecommunication companys should actively take advantage of the mobile Internet in according with its own business needs, tailore proprietary systems.Over the years, the telecommunication manager businessmen have been facing various poblems, such as the diverse types of customers, confusions of customer management and difficulties of customer visits.The telecommunication managers will also handle a variety of marketing tasks, marketing data reporting, investigation recommendations managements, etc.There are also times when telecommunication managers will refer to the real-time queries in some business discussions, and also the latest incentives and other marketing supports.So some managers are facing a difficult position of mass tasks.The main contents of this paper is to design an Android-based exclusive platform for telecommunication managers. It can help managers address these numerous merchants needs and tasks to achieve a multiplier effect.System is mainly studied from three modules: the customer management, task management, marketing support, which will dock interface of corresponding telecommunications services, in order to achieve the function of the business handling. Customer management module of the system is fully combined with the characteristics of the telecom industry, and the customer information of the project should include the collection of customer information and the competition information, this network/isomerous network customer data query, the surrounding customers query, type of customer management, etc, which has achieved the purpose of helping the client manager to explore the potential customers of telecom, maintain telecom customer, understand customer business, track customer demand. And combining with the map display the position, integrating the mapping tools to realize the visual display of classification and summary for customer. Task management based on the characteristics of telecom customers manager should include content of marketing data report, task distribute and processing, survey suggests filled out. Through this system client manager can accomplish daily work tasks, truly realized the mobile office. And marketing support module includes the function of business query, weather query, and so on, helping manager to accomplish the customer negotiate and tasks.This topic research the app of merchants manager management system based on Android platform. System uses B/S mode to development. System server used JSP development technology for development, and deployed on the Tomcat server. Database used the My Sql database, it communicated via JDBC. Android platform also used technology of Android widget, Activity, Service, and Broadcast technology etc. System also used the Baidu map, Xunfei sound, optimized the business structure and convenient for customers.Through the system integration, deployment, and the final test, the system basically completed the user needs and achieved the expected effect.
Keywords/Search Tags:Android platform, B/S architecture, Customer management, Task management
PDF Full Text Request
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