Design And Implementation Of Customer Relationship Management System Based On Android Platform

Customer Relationship Management System is an information management system of enterprise,established to make the business personnel can detailed information of customers through the thorough analysis,to improve customer satisfaction,thus improve the competitiveness of enterprises.At present,the vast majority of customer relationship management system are based on PC.As the pace of life in today's society,computer office has gradually cannot meet the growing needs of the masses,the trend of mobile office is imperative.Android is an open source system,its bottom is based on Linux operating system.At present,the Android phones can be said in the future that is particularly promising in the field of smartphone,because its open source and customizable and strong portability,and have rich UI presented,the android mobile id favoured by the majority of mobile phone manufacture provider and the masses of consumers.Consider these factors,it is necessary to develop a customer relationship management system based on the Android platform,to achieve business personnel to finish customer relationship management operation anytime and anywhere,and realize mobile office of enterprise.The thesis systematically introduces the requirements analysis,overall design,database design and implementation process of concrete code of the Customer Relationship Management System,and realized the code analysis and test of the main functions,aimed at the account management,the contact management,the schedule management,the system tools and other major functions.