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A Study Towards Optimization About The Business Process Reengineering Of Library

Posted on:2014-11-17Degree:MasterType:Thesis
Country:ChinaCandidate:Y WangFull Text:PDF
GTID:2268330425961703Subject:Industrial engineering
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With the rapid development of information technology (IT), human society entered the era of knowledge economy; IT has become an important of this era. As the literature information center of the university, the university library is the academic institutions serving for teaching and researching of the university. With the development of high education and sciences and technologies, it is inevitable requirement to improve the management level and the service quality of university library. In recent years, the management level of university library has been improved already. However, along with the rise of the knowledge economy, the information needs of diverse readers differ from one to another. University Library’s own forms and business changes, all of the university library management faces new challenges. Therefore, the innovative management of university library is urgent; it is also the necessary requirements for sustainable development of university library.Industrial engineering (IE) is the results of scientific management experience accumulation in the long-term process of industrialization of Western developed countries. Industrial engineering originated in the manufacturing industry, and then spread to other fields, such as banks and hospitals. As the important department of high educations, university library also needs the guidance of IEs, in order to embark on the road of scientific management in the era of information.In this paper, the industrial engineering method is applied in the practice of university library management. With the help of basic IE method, we detected the situation and existing problems of the university library, which is the important part of the high education, and we perused the solutions to the problems. Through process analysis and sampling, applying the technique of "5W1H", causal analysis diagram and other technique, to find what factors affect the service quality and efficiency of the management of university library. The university library management method based on industrial engineering is proposed, through process analysis, process optimization, process re-engineering and site management method.In this research, the basic theories of industrial engineering method are applied, to provide useful advice for university library management quality and efficiency improving. It can richen the field where IE is applied and also can help IE to be applied in other aspects of universities’works.
Keywords/Search Tags:university library, library management, industrial engineering, processoptimization, knowledge engineer
PDF Full Text Request
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