Designation And Implication Of Customer Information Management System For A Small And Medium-Sized Enterprise

With the great progress in economic construction,the quality of life of the people has been greatly improved.At the same time,the domestic services industry in the form of services and services are also undergoing an earthshaking change.Because of the inherent advantages of the Internet itself,it is able to reach the corners of every user with the tentacles of business enterprise services.Business enterprise services in the form of the Internet also need to consider more problems and face new users.With the growing number of customers for a small and medium-sized enterprise,it's all over the world at all levels of various subsidiaries,branches will be faced with a variety of customers,sharp increase in the number of business development of customers,customer information management of a small and medium-sized enterprise s are facing unprecedented challenges.This dissertation focuses on a B/S structure,so that a an enterprise can organize and manage the customers from a unified perspective.Based on the basic theory of software engineering,through the needs analysis,system design,system implementation,system testing and a series of processes,the design and implementation of a small and medium-sized enterprise customer information management system is completed.The demand analysis process,the actual demand for customer information management of a small and medium-sized enterprise,analyze the business analysis and function;system design,the software architecture design,network architecture design and function modules of the system;in the background data system implementation using SQL Server database and Java language environment design;finally,the black box test method of test case,complete the testing system.The design and implementation of a small and medium-sized enterprise customer information management system greatly facilitates the level of a small and medium-sized enterprise in customer information management,so that it can better serve the end users.The whole management system can improve the customer information management level of a small and medium-sized enterprise.By adopting the customer information management system of a small and medium-sized enterprise,the Internet business of a small and medium-sized enterprise can be developed and run more vigorously.The design and research of the customer information management system of a small and medium-sized enterprise is of great significance for the whole design to the Internet business.