Case Social Work Involves The Study Of Tension Between Doctors And Patients

The relationship between doctors and patients is the most important and the most characteristic in the medical interpersonal relationship,and the cornerstone of constructing a harmonious society.Throughout the past ten years the medical disputes can be found,the conflicts between doctors and patients has gradually intensified,even evolved into violence and bloodshed.Facing the increasingly tense doctor-patient relationship through the analysis of the situation,and Study on the practice of hospital typical case,combined with the social work professional knowledge and skills,to explore the effective methods and ways to improve the doctor-patient relationship.This subject is mainly studied through the questionnaire survey to collect first-hand information.In addition,this essay is combined with relevant literature at home and abroad,and drawing on the existing experience of medical asocial work involved in the relationship.With professional theoretical knowledge,and adopting case social work methods,the author has done this research in J Hospital of jian,accessing to the real case as the carrier.By definition,service target,plan establishment and implementation,and summarizes the evaluation service effect,fully showing the complete case service process,and by constantly sum up experience and reflection,to put forward effective methods and ways of social work in a tense doctor-patient relationship.The study found that medical case social workers in the process of coordination and communication act as advocates,supporters,coordinators and resource integrators.Using the case social work methods to improve the relationship between doctors and patients to improve the intervention,this plays a great role in changing the old concept of medical services,providing more personalized service for patients,strengthening communication between medical staff and patients,and improving the existing functions and service levels of the hospital.It is the intermediate force to improve the relationship between doctors and patients.However,from the perspective of medical social work,applying case work methods to deal with medical disputes and improve the relationship between doctors and patients,it is still a relatively new area,which needs constantly improving and developing.The study of this problem can be studied further from the following aspects.First,the medical social work as a "third party" should be applied in the hospital;second,medical social workers should pay attention to practical skills,to provide higher quality services;third,to improve the doctor-patient communication mechanism.