The Design And Implementation Of IT Integrated Operational System

IT integrated operational system of original main deficiencies,lying in the complicated process and daily operation is not convenient,process curing immutable,and execution efficiency is very low which lead to customer and the staff don't want to use,don't want to use,and application difficulty is big with the lack of corresponding appraisal mechanism at the same time.Therefore,building a process based on workflow can be customized,and simplify the operation of IT integrated operational system operations management platform is very necessary.IT integrated operational system based on B/S architecture of the application system,using the MVC thought,adopting J2EE platform within the SSH framework for development.Within IT integrated operational system,application software by using service component in the business architecture,using the business service platform,business process management,application integration,web service engine to provide technical support,mainly in the technical framework using the ideas,service framework of MVC,web components,report forms printing,message platform technology auxiliary for development.IT integrated operational system uses SQL Server2014 for data storage,the core of the design table for single table,and change the single table,table,table supplier table and solutions.IT integrated operational system to achieve the five modules,namely,problem management,change management,supplier management and project management,event management,statistics inquiry.Problem management has realized the submit questions,close the problem,identify problems,research and diagnosis,develop solutions and implement solutions,implementation after review.Change management to achieve the request to change,change records and classification,the associated configuration items,preliminary risk assessment,the implementation of solutions and execution when changing,whether you need to release,the feasibility and risk analysis,the change is completed,whether to allow to change,change plan and the fallback plan,scheduling task change,change after implementation review,closed change.Supplier management and project management achieves the supplier management,project management.Event management has realized the event log to identify and categorize,close processing,solve the events,events,make sure events,implementing solution/temporary measures and report to senior,executive decision.Statistical query realized,intelligence briefing.The use of IT integrated operational system application can improve the processing accuracy and timeliness of subsequent events,problem,and improves the operational service and management level,making enterprise and project of operational work into a virtuous cycle of constant self-improvement and continuous optimization.