The Design And Implementation Of E-Government Operation And Maintenance Management System In Shijingshan District

With the increasing dependence on information technology, all kinds of egovernment application systems and various types of IT devices gradually increased, making the government affairs network operation and maintenance management work of the difficulty and workload. The information daily operation and maintenance management of complicated, it operation and maintenance process is not clear, it assets management confusion, resulting in a in between the departments of the government and for the public IT services often questioned, e-government information technology departments of the pressure increasing.The e-government operation and maintenance management in Shijingshan District is under the control of personnel preparation, technical strength and capital investment and other factors, coupled with the operation and maintenance workload, also has the problem of operation and maintenance work efficiency and service quality is not high.Therefore, the need for a set of practical testing service standards and complete operation and maintenance management system to regulate the operation of e-government operation and maintenance management, improve the status of operation and maintenance management.This paper first describes the background and significance of the research topic,analyzes the current situation of Shijingshan District e-government operation and maintenance management and the actual work needs.After consulting and studying a large number of domestic and foreign literature about ITIL theory and operation and maintenance management, this paper takes ITIL as the theoretical basis, and puts forward the overall design scheme of Shijingshan District egovernment operation and maintenance management system,from centralized monitoring, asset allocation, operation audit, process management and comprehensive management five aspects were detailed design and implementation of, and shows the functional part of the implementation effect.In the technical realization and key points for e-government operation and maintenance management system in this paper, the characteristics and the needs of the development of analysis, by using UML and J2 EE technology, puts forward a secure and easy-to-use technology architecture.The system using B/S mode, using Mars eclipse as a development tool, MySql as a database management tool. System development language for the JAVA language, using MVC mode design system, the framework uses the popular +JBPM +Hibernate JSF/Servlet.After the system is formally launched, the system runs stably.This system effectively to carry out the integration of personnel, technology, management and other resources, and business processes were closely, the Shijingshan District egovernment operation and maintenance management realize the change from passive service to active service, greatly improving the service quality of operation and maintenance management, the development of Shijingshan District e-government operation and maintenance work has the great significance.