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Customer Classification Management System Facing To Drupal System By Using PHP And MySQL

Posted on:2015-07-01Degree:MasterType:Thesis
Country:ChinaCandidate:W GuFull Text:PDF
GTID:2298330467469431Subject:Electronic and communication engineering
Abstract/Summary:PDF Full Text Request
Now Taobao, Dangdang network retail shop is more and more popular, The retailstores try their best to use a variety of marketing methods to attract customers. However,the more customer number, the more profits? Increasing in the number of customer isnaturally a good thing for a shop. But the more customer number, the more Maintenancecosts. The actual profit may not be the largest. How to find out the specific customer whois able to help shop to get more profits from a large number of customers?Customer information management system, with men’s clothing retail store as aprototype, is developed using the system drupal7, the language PHP, the database mysql,the testing environment wamp. There are there functions in customer informationmanagement system:(1)Customers are classified according to different permissions.(2)Customers are classified according to credit class.(3) Solve the customer complaint andsurvey customer satisfaction.Customer classification management module manage customers by classifying. Howto classify? It collects attribute of customer, assigns appropriate weights and scores, buildscustomer credit model. It cost down In the customer maintenance. And it improve the rateof profit by focusing on VIP customer.
Keywords/Search Tags:customer information management system, customer classificationmanagement, CRM[3], customer credit rating
PDF Full Text Request
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