Research And Analysis Of Nanchang Banking Financial Service Management System

With current computer, and communications technology and network technology of constantly fast development, while with Bank business of constantly expanded development, Bank of customer service work increasingly more, how more science, and efficient to management Bank of customer service work, will need Bank change to products for Center of operation mode, steering to information technology and quality of customer service mode, so to effective promote Bank of customer service work of carried out. Developed a management system consistent with the actual situation of the Bank’s customer service is very important.Nanchang, according to the Bank’s customer service management repeat the fundamental business analysis and research, based on analysis at both the business and research the business of the bank customer service management system of Nanchang. In Nanchang bank customer service management work in the, main involved customer information management, and customer maintenance management, and customer service products management, and customer products marketing management, and customer products ordered management, and customer service assessment management, the daily management business; then through analysis optimization original business, get has Nanchang bank customer service management system of business process; through further analysis get has system of the function module, to out has system of General function structure figure and all child function structure figure, And detailed study of the various types of data stored in the system, process, and system data flow diagrams and data dictionaries are given description; analyzes the role of the system, each entity in the system are studied and entity properties of the system are presented and used to further analyze data storage entities, gives the system the design of a database table.The contents of this article on the Organization, first introduced the banking background and significance of research on customer service management system, introduced a similar system of research and applications, and then in the main part of the paper describes in detail the Bank’s customer service management system’s research and analysis work, concluded the research work and prospects for future research work.