Evaluation And Empirical Study On Reading Service Of University Library

Reading is an important way to our understanding of the world, it makes the inheritance of human civilization. In depth development of the background of the National Reading, university library is also actively involved in various forms of reading promotion. But it is worth noting that due to the lack of a set of scientific and effective evaluation system, reading promotion activities at the university library becomes unable to consider.Based on the analysis of the influence factors on the basis of reading service evaluation, and borrowing the six standard of good perceived service quality proposed by Christie Gronroos. Constructed an evaluation system of the reading service of University Library. Selected the library of Henan Normal University as the research object, using standardized methods of empirical studies, analyzing the data of the survey results. Based on the analysis results and from three aspects of The effect of the reading service, reading promotion and reading services guide to make recommendations to improve the quality of university libraries reading service.