The Design And Implementation Of The Communication Business Network Management System For Shandong Mobile

In recent years, because the rapid development of communication industry and the raise in the number of users, how to provide business support service quality as an important topic in front of communication. Customer billing, network requirements continue to increase, China Mobile Corporation in order to enhance the external user and improve customer satisfaction, improve the management level of customer perception, completed the construction of customer relationship management system. In order to meet the needs of mobile business operation support system architecture, development, optimization, development of new technology, and also to promote the business support network in operation and maintenance, information transfer, data analysis and other aspects of the rapid development and continuous upgrading, cloud technology, the emergence of new technology of large data, develops a new direction for the construction of mobile communication industry. The requirement of Mobile Corporation must be simultaneous construction of communication business network management system, the existing system will focus on the module contains, for example, daily maintenance, business continuity, alarm display, operation analysis, into the network management system.The system is discussed with the mobile communication business supporting. It is event for our prototype, and applied the relevant operations in the provinces branch of the maintenance management process. The on-line operation of this system, data on hardware and software, process, various resources, centralized control, centralized maintenance, centralized management, and realize the management of events, automatic operation data through reporting, data reporting, operational data real-time access to national each branch in the group side according to the related information, and for business development, operation and maintenance of the overall comparison, strengthen weak development urge the relevant branch. In this paper, it is business management provides a unified, standardized processes operating standard to promote the event processing work efficiency has remarkable effect.In the technical realization, the system uses the B/S structure, the system stratification in the use of object oriented technology, based on Struts technology. In the aspect of system core model is put forward to make clear a requirement, establish the model from three aspects of resource, target and business management respectively, the resource management, monitoring and analysis, business management and other functions are supported. The relationship between three types of models, form a whole, clarifies the relationship between the three models. According to the function framework, the system is divided into the following four modules:monitoring and management center, management center, management center, analysis center. And the functions of the four centers are analyzed and designed, the operation center in event management, as an example of the detailed design, and Realization of the two level interface file upload. Through the test, the system realizes the requirements and also designd the functional. The system can run according to a predetermined plan, with the application ability, functions, meet the design requirements, to meet the use requirements.At present, the system has been successfully on-line, the system runs well, and has become an important communication business support system. With the development of system, application of staff is continuously put forward new requirements, in the future, will improve the design according to the needs of the users,to develop new functions, to provide more quality services for business support.