The Informatization Research Of CTO Order Management In F Company

With the development of the times, people on PC (Personal Computer) has increasingly presented individual needs, such as special performance, unique appearance and so on. These new prompting changes in demand from high-volume PC manufacturers to gradually shift production model customized for individual users (Configure To Order) mode of production. Face CTO mode order volume, product configuration and diverse, ordering a small number of features, PC manufacturing enterprises are facing the CTO orders how to effectively manage the problem. For example, how to receive a large number of customer orders, how to efficiently organize production, how fast shipping and other issues.In this thesis, Company F as a case study analyzed F in manufacturing PC products, F company is how to manage customer orders, how to organize production and shipping orders. And order management company faces F status and analysis of the problem, and to solve these problems using ideas and solutions for analysis.Company F is a major international PC OEM manufacturers, the average daily CTO received from client orders reached15,000, the peak reached60,000orders, and each order is required in orders within48hours after delivery. Faced with such a huge amount of orders, orders processed using manual management methods can not achieve such a shipment requirements, therefore, F Company has implemented energy management system for automated processing of orders order management platform to solve business problems.In this thesis, the first of the company’s organizational and management structure F, CTO order type, product Bill of Material(BOM), combinatorial optimization production, order consolidation shipments, invoice management, ERP system platform and other aspects of the company’s order management to analyze the situation and concluded that the problem lies. Then these status quo and problems, this paper analyzes the Company F SAP and IT technology by relying on the successful implementation of interactive EDI orders, orders, and order tracking system for automated processing of the three major order management system solution, enabling CTO orders from the receiver, production, shipments to the invoice and a series of automated processes, the process without manual operation, greatly improving the work efficiency, to achieve fast shipping purposes.The paper finally CTO order to implement automated processing systems F after the company’s actual operating data, CTO orders have been confirmed accurate and efficient management and control, to meet customer requirements of order’s status, create value for the F enterprise. This paper summarizes the evidence CTO model order management experience and solutions that can be a reference for other companies. In addition, the paper also F’s current CTO order management system improvement measures were proposed in order to better adapt to future business changes.