Design And Implementation Of Web-based IT Services Integrated Monitoring System

IT service comprehensive monitoring system provides unified operation and standardized services for applications, infrastructure and bearer network, and serves as the system that provide IT service for the inner users of the enterprise. This system offers unified Service platform, Work platform, Monitoring platform for IT operational personnel of Ministry of Information, other business operational staffs of other department and staffs of relevant management departments, who can acquire the status of IT resources and real-time information of IT systems.The system implements service transformation requirements oriented by customers and businesses, upgrades the capabilities of serving customers of Ministry of Information, meets the IT supporting requirements of high real-time and network-wide operations, and improves the overall ability of IT service management. This system implements transparent controlling of infrastructure operational status and the process of system operation, improves the operation level and improves the perception of customers.The monitoring system for Unicom group is constructed for comprehensive coverage of China Unicom headquarters, monitoring for IT resources of China Unicom headquarters, implementing the collection and analysis of the running data of cross-regional and cross-departments IT system, showing panoramic view of the IT system running status, achieving the monitoring of the user’s perception end-to-end, implementing the monitoring of the power and environment for core server rooms. The system uses the currently more popular J2EE architecture, logistics mainstream database using ORACLE, while using cmdserver, JMX, JDBC and WMI protocols such as plug-ins, basic data collection.According to the technical specification of China Unicom headquarters’ information service support platform expansion projects and the business support requirements of China Unicom, referencing to the comprehensive service monitoring business specification of China Unicom and the feasibility study report of the construction of China Unicorn’s service support platform, the system design goal and business needs are discussed, and the system that can meet the business requirements and analysis for daily management and production is constructed, also a detailed analysis from the aspect of system realization and system functional structure is proceeded. The system is constructed to implement the core monitoring of China Unicom group, attach the IT systems of31provinces, and meet the requirements of non-functional indexes of high performance, high availability, high stability, high scalability, ease to develop,etc. Also, an overall summary is made for the later construction of integrated China Unicorn’s business systems, laying the firm foundation for optimizing the multi compatibility and sustainable development of the software system.