Research On The Optimization Scheme Of Operation And Maintenance For FuLian IT System

Digital transformation of it operation and maintenance system is the key word for the reform and development of Chinese traditional IT enterprises at present and in the future.It is the practical action guide to promote the high-quality development of IT enterprises.Accelerating self reform,cultivating internal skills and building digital service ability are the basis and premise of digital transformation.According to the overall planning and positioning of the digital transformation of Fulian's it operation and maintenance system,comprehensively promoting the digital transformation is not a simple upgrading at the technical level,nor a piecemeal system revision level,but a great transformation with the goal of improving the production efficiency and governance efficiency,and promoting the ideological innovation of the whole staff through institutional change,involving all aspects of reform and improvement.Fulian company is an early company to establish and pay attention to the construction of it operation and maintenance system.It has gradually formed a set of operation and maintenance and operation management mode and accumulated a certain tool ability and other resources in the development process of the company for more than ten years.The company has a good foundation for rapid development and external market environment,but the company has made great progress in product building,operation and maintenance service ability and talent mobility In the face of fierce competition in the existing market,it companies emerge in endlessly,the sustainable development of it operation and maintenance system of Fulian company is facing many challenges.In this context,it is of great practical significance to study the optimization of it operation and maintenance system of Fulian company to solve the difficulties faced by it operation and maintenance system of Fulian company and obtain more long-term development.This paper takes the IT operation and maintenance system of Fulian company as the research object,constructs the theoretical basis of this paper by reviewing the relevant literature,obtains detailed information by interviewing and investigating the internal IT system related employees of Fulian company,and deeply analyzes the current problems and challenges of the company's it operation and maintenance system.By referring to ITSM,ITIL and other relevant IT management model theory and practice case literature,combined with the current situation,this paper analyzes the problems and causes of Fulian company it operation and maintenance system,so as to provide theoretical and practical support and reference for the formulation of optimization scheme.Finally,it analyzes the organization,system and tools of Fulian company,and tries to optimize and improve the organization,system and tools,and combs the existing resources and capabilities of the company.On the basis of these analysis,this paper will follow the ITIL,ITSM and other methods to summarize the problems existing in the IT operation and maintenance system of Fulian company and possible optimization schemes.Then,combined with the actual situation of Fulian company's it operation and maintenance system,it formulates and selects the optimization scheme for the long-term development of Fulian company's it operation and maintenance system,and provides guarantee for the implementation of the optimization scheme from the aspects of organization,system and tools.Through the research on the optimization scheme of Fulian company it operation and maintenance system,this paper realizes the adjustment of organization and personnel,organic integration of various resources,rapid response of demand and centralized solution of key and difficult problems.At the same time,through the integration and supplement of platform and tools,the introduction of lightweight management mechanism ensures that each operation and maintenance demand can be fed back to the Construction Party of operation and maintenance management system,and the results can be obtained To fast,efficient and continuous response.Finally,we can stimulate the vitality of the organizational structure,establish a systematic system process,deeply integrate the operation and maintenance capabilities,and fully enable it operation and maintenance support.