Research On Performance Management Of Qinhuangdao First Hospital

As one of the five key tasks for the new healthcare reform, the public hospitalreform is high-profile. Under the new situation and new requirement on healthcarereform, public hospital reform is towards the direction of public welfare. As an effectivemeans of modern hospital management, performance management not onlycontributes tomanagement system and operation mechanism in public hospitals, but also helps to returnof public welfare and target of social efficiency.In this paper, the author mainly based on the performance management theory,combined with the actual work, using the method of literature, case analysis andinterview method, the comprehensive performance assessment of Qinhuangdao FirstHospital, positive thinking, aims to sort out the process of performance managementreform practice in Qinhuangdao First Hospital and achievements, to further improve thehospital performance management system at the same time, also for the reform of publichospital performance management to provide some reference. The full text is divided intofive chapters:The first chapter, introduction. Mainly discusses the performance appraisal of thetheoretical significance and practical significance in hospital management, presentsituation of research on performance management, overall framework of the full text,method and innovation.The second chapter, summarized the related theories of performance managementand public hospital. Firstly describes the concept of performance, performancemanagement, and an important management tool for performance appraisal--keyperformance indicators (KPI),360degree evaluation method, the Balanced Scorecard(BSC) makes a further description of the content and the financial index, customer index,internal business index, learning and innovation index the dissertation, positioning andrequirements of production and development of the hospital performance, theintroduction of the concept of hospital performance management and performancemanagement of public hospitals. The third chapter, analysis of the current situation of performance managementsystem in Qinhuangdao First Hospital. First, this paper introduces the basic situation ofthe general situation, the personnel structure of Qinhuangdao First Hospital. Detaileddescriptions of the performance management of hospital development stage. Analyses theexisting problems of Qinhuangdao First Hospital of performance management system,such as: performance management is equal to the salary management salary; scientific,normative index system of performance management should be improved; the indexscore is reasonable for some departments; after assessing the lack of performancefeedback mechanism and improve the mechanism. Points out problems existing in theperformance management, Qinhuangdao First Hospital, including: performancemanagement emphasizes the economic performance and outstanding public welfare,social tenet doing a courtyard line; hospital and employees on performance managementparticipation, lack of communication; internal medical resources of the hospitals to beintegrated, department coordination needs to be improved.The fourth chapter, the optimization of the performance management system ofQinhuangdao First Hospital. Mainly for: the goal and principle of clear QinhuangdaoFirst Hospital of the performance management system design, selection of performancemanagement mode, the implementation of performance management reform, strengthenthe security performance of the implementation and effect evaluation on performancemanagement reform.The fifth chapter points out the Qinhuangdao First Hospital, performancemanagement reform. Performance management reform in Qinhuangdao First Hospital,more than a year and achieved remarkable results. In the public service reform under theguidance of strategy, by driving the performance management mode of hospital, improveeconomic benefits at the same time, reduce the burden of patients, the internal processoptimization, improve service quality, increase patient’s satisfaction, enhance socialbenefits, effectively alleviate the difficult, expensive medical problems. And theestablishment of department cooperation, improve the degree of cooperation betweendepartments, scientific research and academic atmosphere is dense, the awareness of staffhighly unified, more satisfaction, hospital management has developed, initially to achieve strategic objectives.The sixth chapter, the summary. The main points of the practice of QinhuangdaoFirst Hospital process of performance management reform and achievements. It pointsout that the reform practice of performance management of Qinhuangdao First Hospitalof the performance management of public hospital reform practice significance.