Research On Knowledge Service Of Digital Publishing Enterprises

For the publishing industry, it has entered two revolutionary eras, one is the digital era, and the other is knowledge economy era. Digital era's coming results in traditional publishing industry undergone profound changes, and also results in a new way of publication - digital publishing, which has inextricably link with advanced technologies progress, and which is the trend of traditional publication's development and future direction. Meanwhile, knowledge economy era's coming, leads to information and knowledge explosion. Facing massive, disorder information and knowledge, people who in the past required obtaining and using accurate information, but now quietly intend to demand for personalized, professional, and useful product or service. As result of this, a new service - knowledge services emerged. In essence, publication is a kind of information service, which is an information transmission and exchange between author and reader. When people are gradually no longer satisfied with simple access to a book, a disc and so on, but hope publishing enterprises could provide information product or service, as with rich knowledge resources and technology advantages, whether digital publishing enterprises can achieve the breakthrough on the concept to the model or not, to some extent, it determines the future of digital publishing how far they can go.Based on micro-enterprise level of digital publishing, this essay is written to discuss about the way of digital publishing enterprises how to provide knowledge services. Full essay is made of six chapters:Chapter 1 mainly introduces the background, significance, research status, research ideas and methods, the main content, the logical framework and innovation of this essay topic. All these are written to lay the foundation for the discussion of whole thesis.Chapter 2 introduces related theories of digital publishing and knowledge service. It firstly introduces the related theories of digital publishing enterprises, including digital publishing enterprise definition, characteristics, industry profiles, and the classification of digital publishing enterprises. Then it introduces related theories, including the knowledge service definition, features and process, and analyses the significance and advantages of digital publishing enterprises'knowledge service.Chapter 3 analyses the current knowledge service whole situation of digital publishing enterprises, and points out that the problems existed in the knowledge service of publishing enterprises.Chapter 4 analyses the path of knowledge service from digital publishing enterprises, and puts forward different approaches about how to provide knowledge service for different types of digital publishing enterprises.Chapter 5 analyses the knowledge service case of CNKI, to support this research.Chapter 6 summarizes whole text, and puts forward some suggestions to further research.