Research And Analysis On Power Marketing Service Management Information System Of Dongguan Wanjiang Power Supply Sub - Branch

Research on new generation of power marketing automation system, under business development and improve service electricity marketing purposes, with the national construction-saving and low-carbon social development goals, established labor saving, accurate and efficient electricity marketing automation system. The system can run power products based on customer needs personalized, for carrying out personalized marketing, to further enhance customer service quality, and continue to refine management, effective monitoring of marketing costs to provide the necessary support.This paper describes the background Wanjiang Power Bureau Power Marketing Service Management Information System, significance, and then branch company in Dongguan Wan Jiang supply the existing power marketing service management processes were analyzed, using the lane express business process diagram, process analysis Problems, on this basis, with information as the orientation, use delete, decentralization, integration and other means to carry out business process reengineering. System function analysis and data analysis mainly from the following five areas:customer service management, customer electricity management, customer meter reading management, tariff management, customer records management. In functional analysis, the paper by case diagrams and use case specification used to describe the system functions, and gives the overall system function package diagram and sub-function package diagram; In the data analysis, the paper data for each function by analyzing system Entity class diagram and data table structure.Finally, the paper of this project were analyzed and summarized, and the next steps were discussed.