Design Of Soft Cisco Public Service Platform Based On Cloud Computing

By following the development of cloud computing technology, the software rental service industry is increasing, Push hardly transform software production to the public information services out for the business by Ruisi Keruan as independent software vendor. But, Ruisi Keruan has many problems with traditional software products and the construction of data center construction, such as applications or business systems in the traditional software products between the dispersed, independent, repeatedly used, excess resources as well as traditional operation rooms and data center are established which exists high energy consumption, high cost, low efficiency and other issues problems. So the company needs a perfect technical to solve those problems immediately. The cloud computing is possible to help Ruisi Keruan to solve it, which virtualization technology can dynamically allocate resources with requirement. Data storage and management technology can be efficiently manage large-scale data of efficient storage, processing.Firstly the discussion is current situation of information technology application and existed problems that conforms how necessary to construct public service platform base on cloud computing software. By this foundation, according to Ruisi Keruan Company’s public service platform requirement, that discusses customer relationship management system of platform with exchange record, customer service, retrieval functions and so on. It is analysis public service platform of customer service, sales management, customer complaints and other core business processes from perspective of customer management. On the basis of this requirement analysis, the design of Ruisi Keruan public service platform architecture is based on based on virtualized resources, that design for the cloud data storage, customer relationship management, which is focus how to implementation process virtualization technology, the data storage and management technology in customer management main subsystem of cloud computing. Finally, it brief analysis of the Ruisi Keruan the soft public service platform scalability and high availability.