MG Company's Strategy Based Human Resources Shared Services Center Study

Human Resources management covers both strategic and traditional administration part. The Companies always face the challenge to integrate those two parts, lower the operational costs, increase the management efficiency and service level. The Human Resources shared services center emerged under this situation and became increasingly popular among the service delivery models. The shared services center centralizes the traditional administrative Human Resources, which provide different units with services, by locations within the organization. The business partners, who directly work with the business departments, involve in decisions and activities that have a great impact on business success. The thesis introduced the whole transition journey of Human Resources shared services center based on analyzing the Company's strategy and applied the strategy know-how and Human Resources knowledge which was obtained during MBA study. The thesis also provides personal suggestion for better managing Human Resources shared services center in the future according to dialogue and survey among the Human Resources person. I hope the introduction of Human Resources shared services center will be able to provide some references for those who are considering consolidating the back-office Human Resources functions to make better use of the potentials of the employees.