China Unicom Long-Distance Customer Service & Billing Management System Design

With telecommunication competition aggravating, long-distance business account-billing system has become mainpoint of long-distance service of China Unicom. At present, the users of China Unicom long-distance service are increasing sharply, if does not have the use reasonable billing method, the service provider is unable to understand fully how the user is using their resources, the result can absorb the new user group, the adjustment income reduction loss as well as forecast as soon as possible aspects and so on market explosivity growth tendency lose the advantageous opportunity. In order to adapt this tendency development, will grasp the opportunity, the creation future, the long-distance customer service and the billing management system management system already became a key point which the present China Unicom constructs. The system design work is by guaranteed the realization system the development goal is the priority target, should achieve in the guarantee system model unification, and in the system core unified situation provides certain flexibility for the system realization.This paper elaborated the China Unicom long-distance customer service and the billing management system management system overall construction, has given in the module design mentality and the concrete realization, carried on according to three structure different functions has analyzed separately. The system this paper designs could support the large-scale on-line business process, realizes networking cancelling an account to collect fees and to settle accounts management in the China Unicom whole nation net lang-distance service business place. The system uses the billing database system, the handling of traffic flow, the cost rule and the computational method, the data class, the standardized data dictionary, the service code which the nation unifies, and other system interface specification and so on. The paper elaborated the design concept of China Unicom long-distance customer service and billing management system, elaborated each module functional design and the realization flow such as data collecting, billing processing, settlement processing, statistical analysis, bookkeeping processing, business management, credit administration, user reference material and so on in the region billing center, the province billing center and business service center. Content elaborates which based on this paper, can realize a standard, the advanced link long-distance service centralized billing system. This paper elaborated the design requirement that conformed to the China Unicom standard from system function, operation relations, system realization goal and so on. Has realized the good structural stability and the service extension, has given dual attention to on-line business processing and massive batch run great volume of goods handled ability, can guarantee the accuracy and the uniformity.The planning and building of the long-distance customer service & billing management system needs continuous improvement to better services for the production sector and enhance economic efficiency and overall strength of the company's contributionThe long-distance customer service and the cost management system management system above passes through a period of time political line movement, the effect is good, got up the positive promoter action to China Unicom's long-distance service, was suitable feasible by the proof.