The Design And Implementation Of Big Customer Management System For Weifang Subsidiary Of China Unicom

Weifang Unicom, which belongs to China Unicom, is entire-business telecom dealer, based on combination of Weifang network and Weifang Unicom according to national guidance about telegraph system reformation. The business scope of China Unicom Weifang branch company includes mobile communication, data communication, long-distance communication and Internet, wireless calling business. According to the headquarter requirement of realizing max-benefit of shareholder and max-value of company, we take the aim of establishing first-rate telegraph company, take it as our task to serve local economy construction, insist on four perceptions of reformation, development, service and benefit, and realize the double harvest of material and spiritual construction.China unicom weifang branch big customer management system first according to the weifang unicom unit background and the current situation of the study of big customer at home and abroad, this paper discussed the main work; Through the weifang unicom at present big customer management of the actual situation, the big customer management system business functions and the functional needs of demand analysis, in the big customer management system requirements acquisition and analysis process of the main use of software engineering modeling thinking of the big customer management system of core business to carry on the analysis, finally complete of the functional requirements of the system. Then put forward the system design principle, goal, according to the requirement analysis of system function design outline and complete database design; The detailed design process to the system entity class for the detailed design, complete the big customer data management, customer service and comprehensive analysis of core class relations and core business detailed design; The last, by using JAVA platform JSP technology, the big customer management system realization and test.The system realized China unicom weifang branch big customer management; For implementation of the big customer business solutions. Cooperate with related departments, to the big customer bundling, providing end-to-end application solutions and technology business support. According to the group company big customer department formulate standards and provinces (autonomous regions and municipalities) Unicom Company’s actual condition, forecast the local big customer service demand, with the back end maintenance department sign SLA agreement, and strictly carry out. Aimed at the local big customers across the province, cross-regional business requirements, to the provinces (autonomous regions and municipalities) unicom HuBu team put forward to coordinate and solve the requirements.Meanwhile, the system can also effectively offer the characteristic, different and diversified service to main client, so as to develop main client, retain main client and improve main client.