| With the changing market and fierce competition,manufactures are facing a lot of challenges now.Effective supply chain governance has become an important way for manufactures to deal with uncertainties in the market and obtain competitive advantages,which cannot be achieved without the establishment of good cooperation between suppliers and distributors in supply chain.However,existing studies on the governance of the supply chain,especially in the context of digitization,lack discussions on how to promote the cooperation of upstream and downstream and reduce supply chain risks by information technology.Academia often confuses different stages of IT and the mode of supply chain governance.There is no clear understanding and effective suggestions on utilizing information technology to reduce the risk of cooperation between companies.This research helps organizations to understand supply chain risk governance based on organizational IT support.Based on the three stages of organizational information technology development,this research further explores how to use these techniques to avoid supply chain risks.This research explores IT adoption,IT capability and IT value co-creation in organizations.First of all,study 1 explores supply chain risk management in the initial stage of information technology development.Based on the adoption of IT,this research effectively identifies supply chain cooperation risks to help organizations clarify the basic role of IT in risk management.,In study 2,for enterprises in the intermediate stage of supply chain management,the complementary use of IT ability and traditional interfirm governance in performance risk and relational risk management provides management solutions for companies to avoid different risks in the process of IT implementation.The third study focuses on exploring enterprises with mature information technology development in supply chain and analyzes how to provide management strategies for companies to better realize value co-creation.The model results in the empirical analysis section show that the IT adoption proposed in this research has a good ability to identify the internal cooperative risks of the organization,the IT implementation proposed in this research has a good governance ability to the multi-party risks of the organization,and the IT benefits proposed in this research has a good coordination ability to the value co-creation.The innovation of this research can be summarized in the following three aspects.First,this research found that IT monitoring is an important measure to control the fraud risk of front-line employees in the supply chain.Based on mobile apps,organizations can better monitor frontline employee behavior.By revealing the relationship between abnormal usage behavior data monitored by mobile APP and supply chain fraud risk in boundary relationships,this research confirms the critical role of mobile monitoring,which is critical to managing deviant employees and reducing illegal behavior.This research also clarifies the important factors of the employee monitoring process based on the theory of daily activities,which expands the understanding of existing research on employee monitoring in the internal governance.Second,according to resource dependence theory,this research confirms the key role of the contract framework in promoting collaboration and reducing supply chain risk in unbalanced supply chain relationships.This research reveals the mechanism that contract complexity increases supply chain risk and contract recurrence reduces supply chain risk.Specifically,this research finds that in unbalanced supply chain relationships,the construction of low-complexity and long-term oriented contracts is a key determinant of controlling supply chain performance risk and relational risk.This research also shows that when there is a high degree of IT integration,simple terms and long-term collaboration-oriented contracts are better to reduce the risk perception of weaker parties in unbalanced supply chain relationships.Third,based on the social exchange theory,this research reveals value creation behavior from IT benefits in the supply chain.By investigating improvements in customer citizenship behavior,this research helps manufacturers of information systems gain rewards from their customers and improve collaboration based on IT support.This research is particularly valuable for the literature relating to IT cooperation in developing countries,investigating how suppliers and clients are motivated to voluntarily establish high-quality cooperation in return for reciprocal behavior.The present study proposes a model for examining the effects of enterprise system task efficiency and enterprise system coordination improvement on client citizenship behavior in China through guanxi governance. |
