Research On The Health Information Service Of Nanjing Library Based On 4C Theory

In the 14 th Five-Year Plan and the 2035 long-term goal outline,the Central Committee of the Communist Party of China proposed that the protection of people's health should be a strategic priority for development,and the Healthy China Initiative should be implemented in depth.Improving the health literacy of the whole people is one of the effective measures to protect the health of the people.As an important part of the public cultural service system,public libraries should actively participate in improving the health literacy of the whole people,giving full play to the advantages of information technology and literature resources to serve the people.Provide a full range of health information services.In order to further assist the implementation of the Healthy China strategy and meet the people's diverse health information needs,experts,scholars and related practitioners in the library industry are actively exploring their health information service methods.On this basis,the 4C theory is introduced,based on the 4C theory.The research on the health information service of public libraries is helpful to the optimization and promotion of its health information service.In order to fully apply the 4C theory to the health information services of public libraries,Nanjing Library is selected as an example for specific research.First of all,through webpages and field surveys,the general situation of the library's service is explained from the five aspects of health information service objects,health information resources,information service providers,health information service models,and information service guarantee mechanisms,as well as the 4C theory in it.Effectiveness analysis.Secondly,based on the analysis of the effectiveness of the service in the library based on the 4C theory,a questionnaire was designed and compiled,the survey results were analyzed using the 4C theory,and the existing problems of the service in the library were raised.Finally,based on the problems derived from the 4C theoretical analysis,corresponding optimization suggestions are given from the four levels of reader needs,cost control,convenient access,and good communication.Applying 4C theory to the research of public library health information service is an innovative exploration,and strives to provide some ideas and references for the research direction of public library health information service.