Study On Business Process Optimization By Intelligent Automation Of Financial Shared Service Center Of ABC Group

With the rapid development of new information technologies such as big data and cloud computing,more and more data has been accumulated in various fields,and it has become more and more complicated.How to face and use the data brings more opportunities and challenges to the financial management of the enterprise to a certain extent.At the same time,it has spawned the development of innovative technologies such as process automation,artificial intelligence and machine learning.The market competition between enterprises is becoming more and more fierce.Enterprise groups need to constantly improve their own innovation capabilities,and they are flexible and quick.Following the changes of the times,they may not be eliminated in the rapidly changing market.As an important department that provides support services for enterprise accounting and operations,the finance department needs to continuously improve the quality and efficiency of financial services,embrace change,keep pace with the times,and create more value for the enterprise.In order to better serve the development of enterprises,save financial accounting costs for enterprises,and improve the efficiency of corporate financial work,the financial shared service model emerged in this context and developed rapidly.How to use the new information technology to organically integrate financial business processes and realize the reengineering of business processes has become a key research topic of the enterprise financial shared service center.The new financial management mode can effectively improve the service quality and service efficiency of the service center,and can be compressed as much as possible.Financial accounting costs.This paper systematically discusses the research background and significance of financial business process optimization,and combs the research results of domestic and foreign scholars on financial business process optimization,and puts forward the research direction of this paper,namely the research of business process optimization of group financial shared service center,respectively The concept,content and business process optimization of the financial shared service center have been discussed in depth;taking the well-known multinational ABC Group as an example,combining the Six Sigma theory DMAIC model,mainly through the definition phase,measurement phase,analysis phase,improvement phase,and control phase.In the five stages,the business process optimization research was carried out;in the definition stage,the establishment background and business process status of ABC Group Financial Shared Service Center were discussed,and then in the measurement and analysis stage,the current business process of ABC Group Financial Shared Service Center was started.A series of problems in the business process of accounts receivable,accounts payable,and general ledger;subsequently,this paper gives corresponding optimization solutions from the aspects of financial shared service center concept,business process optimization theory,intelligent automation,etc.;Explore AB C Group Financial Shared Service Center business process optimization effect evaluation and continuous improvement mechanism;Finally,taking the problems of ABC Group's financial shared service center business process and the optimization plan given as an example,optimize the business process for other group financial sharing centers,provide suggestions for reference.The research results show that:(1)intelligent automation technology promotes the development of financial shared service center;(2)business process optimization is the key to the operation of financial shared service center;(3)RPA robot process automation technology fits the business process optimization of financial shared service center Goal: Quality assurance,efficiency and customer satisfaction.