Investigation And Research On The Smart Service Of Municipal Public Libraries In Shandong Province

With the arrival of the era of intelligence,the revolution of artificial intelligence is widespread in all walks of life.In order to provide users with better and more efficient services,public libraries have constantly adjusted their service concepts and gradually introduced intelligent devices to achieve the goal of smart service.In this context,many municipal public libraries have launched smart service projects,which involve library borrowing,retrieval,consultation,space,data platform and information acquisition services,aiming to provide users with highly self-service and experiential services.This article takes Shandong province as the research object in municipal public libraries,through to the smart service infrastructure in municipal public libraries in Shandong province of investigation and analysis,summarized in Shandong province municipal public library smart service development present situation,shortcomings and the related reasons,and finally province to the defects of smart service in Shandong municipal public libraries put forward feasible Suggestions.The author divides the paper into seven parts to discuss the construction status of smart service in Shandong municipal public libraries,and puts forward the development strategies:The first part is the introduction part of the full text,the research content and the background of selected topic significance were analyzed,and the analysis of research status at home and abroad,analyze the innovation points and research train of thought,at the same time according to the different scholars discussed the concept of library smart service,and on the basis of the smart service extension of the content.In the second part,the author designs the investigation of the smart service of Shandong municipal public libraries,explains the investigation methods and steps used in the research,and clarifies the investigation objects and contents.The third part is the main part of the full text,about Shandong province municipal public library services are divided into smart circulation service,smart retrieval services,consulting services,smart space services,intelligent devices and data platform and resources to obtain the wisdom of the six part of the investigation,and statistical analysis of the results of the survey in the form of tables and charts show clearly.According to the survey results of the third part,the fourth part analyzes the advantages of Jinan library and Qingdao library which have advantages and characteristics as positive cases,and analyzes the reasons for the backward development of the second library of jinan as negative cases.The fifth part is based on the survey results in the third part,and analyzes the deficiencies in each of the six aspects of smart service of all municipal public libraries in Shandong province.Smart retrieval function is not deep enough;The consulting system is not perfect and the initiative of librarians is low.Low intelligence of space construction;Low penetration rate of high intelligent equipment;Few access to digital resources and activity participation information.The sixth part is to propose feasible construction Suggestions based on the shortcomings of the fifth part.Deepen the service level of smart retrieval and improve the function of retrieval system;Improve the consulting system,librarians to achieve active service;Realize the intelligent service of physical space and intensify the construction of virtual space;Introduce more intelligent equipment,strengthen the construction of cloud platform;Make full use of the service platform to increase access to information resources.It is hoped that this section can provide reference for the smart service of the library.The seventh part is the conclusion,which summarizes that the construction of smart service in the whole Shandong municipal public library is still in the basic stage,and there is still a lot of room for development in the future,and points out the shortcomings and limitations of this research.It is hoped that this research can bring valuable development strategies to Shandong municipal public libraries,strengthen the construction of smart service,and improve the service level!...