Research On The Incentive Mechanism Of Frontline Employees Of Yunnan Road Passenger Transport Enterprises

In today's volatile economy,the enterprise wants to seek development in the tide of market economy,the key is to have a good talent team,the team in addition to the technology,management talent,also should have a high quality of service of frontline staff.In particular,the road transportation industry,as a service industry,needs to be more important to the front-line employees of direct services.A lot of road transport enterprises for frontline staff incentive mechanism is a lack of due attention,often occurs in enterprise service quality complaints,production safety accidents,turnover,and other issues.The frontline staff is the main force of enterprise operation,the direct creator of enterprise profit and the main source of enterprise technical innovation.Therefore,enterprises should pay attention to the incentive mechanism of first-line employees,which has important realistic significance for enterprises.First of all,this paper made a brief overview of domestic and foreign relevant incentive theory,the incentive idea and opinion at home and abroad were reviewed and comparative analysis,points out that the incentive theory enlightenment to enterprise establish an effective incentive mechanism;Then the main scope of the first line employees of the passenger enterprises was defined and classified,and the characteristics of the first line employees were analyzed.Followed by employees to the passenger transportation enterprise human resource management and incentive mechanism present situation and facing the internal and external environment,from salary allocation,employee welfare,performance appraisal,employee training and career management,enterprise culture and so on several aspects has carried on the analysis,pointed out that at present,the company motivate employees to analyze the existing problems and reasons.Based on this,puts forward the optimization design of incentive mechanism of employees,the company principle,namely: the principle of fair and just,and the combination of material incentive and spirit incentive principle,systematic principle,adaptive principle and binding principle,then according to the present situation and the characteristics of enterprises,the integrated use of various kinds of incentive theory,from the examination of motivation,salary incentive,spiritual incentive,training,incentive,constraints,incentives and other aspects,put forward the construction of a scientific and reasonable passenger transportation enterprise incentive mechanism of specific measures,strive to the incentive mechanism to be more perfect,the rich and colorful,full of enthusiasm of employees to maximize mobilize,make them give full play to their enthusiasm,initiative and creativity of employees incentive effect.