Design And Implementation Of The Quality Management System Of Electric Power Marketing

The information level of electric power industry is a pioneer in the energy industry.In recent years,with the rapid development of the domestic power industry and the rise of China's power market marketing,the service level requirements are also getting higher and higher.Under the background of such a market,the use of new computer technology key problems in the quality of the power marketing work the has played a huge role in the control,to improve a grade for electric power company,the overall level of business.In power service quality in the course of the need to pay attention to some of the problems including customers evaluation of staff,received complaints and the quality of the work assessment of the statistical,the benefits of doing so is makes electric power marketing service level has a higher increase,in the establishment of the latter part of the electric power marketing market will have a broad market prospect.In the electric power marketing service,the function of the electric power marketing industry in the socialist construction can be fully guaranteed.Currently,the power supply company's quality management with paper records,it needs to manually read the record book,access to evaluate or view the quality of work.It difficult to clear what the current library work quality problems.So the current paper management to the quality of the work of the management has brought a bottleneck.It is difficult to achieve information collection and tracking.This paper will try to record the quality of the work through the information system evaluation,records,tracking and statistics,to help the quality of efficient management.In this paper,the development of the system is strictly in accordance with the software engineering method,to comply with the software engineering ideas,the management platform for architecture design.First of all,the thesis makes a careful study of the topic,discusses the background and significance of the research,analyzes the present situation of the domestic and international work quality management and the main work of this paper.Then,according to the functional requirements of power supply company quality management system of the actual business,formulate detailed documentation of software development and design,using UML modeling tools use case analysis,and ultimately determine the system is developed in B/S mode,with J2 EE and Struts as the system development framework.Then,the system analysis and design based on requirement analysis,system design principles and objectives clear,and the management of the marketing business of power supply company staff communication,to evaluate the quality of the development of business,the function module of the system overall architecture design,and then separately,physical structure design the design of the system and the main function module design database.Finally,the system realizes the function development of the work quality management system of the power supply company,carries on the realization to each module of the whole platform,finally the test shows its effect.This system helps marketing business management personnel quality assessment of power marketing work,improve management efficiency,improve the power quality of service,to further promoting the information construction of the marketing department of the power supply company.In this paper,the purpose of system development is the design and implementation of quality management system in power supply company,a perfect function,working condition and quality related data so that the power marketing department of power company staff management,simplify the power workers work,effectively improve the work efficiency.