The Employee Retention Tactic Of S Business Service Company In Shanghai Airport-From The Two-Factor Theory Perspective

Led by the global economic recovery and development in80’s, China’s economy also entered a fast developing period and had more and more close relations with countries around the world in economy and culture communication. Airport, as the important area for personnel exchange and freight transport, was showing its commercial value gradually; at the right time, business service company was emerging in90s.After decades rapid development, S business service company in Shanghai airport have entered a period of stability. Accordingly Company S adjusts its strategy to some extent, from external expanding to internal management, and starts to solve problems of employee’s inactivity at work and increasing dis-mission rate in human resource. This article is trying to seek proper methods to tackle all problems through the research on employee’s job satisfaction, the understanding of current problems in human resource management and the analysis of their root causes.In order to settle the issue of high dis-mission rate in S business service company, the author gives her management advice based on hygiene factor on knowledge of Herzberg’s two-factor theory to make sure that employees will not set off dissatisfaction because of the lack of hygiene. At the same time, she presents management strategies based on hygiene to guarantee that employees can feel satisfied due to the realization of motivation factor. At last, she further proposes employee retention strategies by virtue of hygiene factor and the effective combination and transformation of motivation factor to ensure all measures will be implemented fully.