The Design And Implementation Of Network Fault Comprehensive Processing Platform

In recent years, with the large-scale development of mobile Internet and the whole business, the competition is becoming increasingly fierce.The operation and maintenance management of mobile communication network has changed huge leap,Network quality has become the first lifeline of major operators,In particular, the construction of GSM network, TD network, LTE network and WLAN network comprehensive development,The numbe of group customer service, family customer servicr has swift growth,and the network structure Gradually become IP\flat,the network size become much more complicated unprecedented,the probability of network failure will also increase.Network fault is one of the important factors that affect the user perception,How to realize the rapid discovery of network failure\scheduling multi professional\cross departments to achieve effective collaboration to quickly grab the business,repair network failure to minimize the impact of network failure on customer perception,and to achieve the network failure in advance\ the event\ the closed-loop management,has become one of the important work to improve the quality of the network.In order to realize the fast and effective network fault processing and network failure of the full life cycle of the closed-loop management,the existing network fault scene processing means need to be effectively integrated,in order to better deal with the network failure,in order to better deal with the network failure,and to realize the closed loop management of the whole life cycle in advance, in the event, and after the event.In view of the above situation, this paper presents a comprehensive fault processing platform based on network fault scene,in order to build the province’s network fault management and control of the integrated portal for the target,the unified management, command and coordination of network failures are realized,A unified network fault warning and command of network fault is established(Including standardized information, complaints, warning Kanban collection and analysis, engineering, Kanban intelligent auxiliary positioning system)\network fault closed loop control system after network failure report management and PDCA,It is a comprehensive fault processing platform which is a comprehensive fault processing platform, which is a set of presentation, hidden trouble, command and dispatch, decision, support, intelligent assistant position, network fault knowledge management function.