3G And 4G Integrated Network Planning And Optimization Based On Customer Perception

With competition between operators is getting intense,Quility of Experiense(QoE) becomes the key to enhance enterprise competitiveness,Based on traditional equipment performance KPI index does not take the place of the customer’s perception of the real,Equipment performance is good does not mean customer satisfaction perception 。In three ways that Quantify and measure customer perception, Based on the network performance method and Based on the measuring method of dial is the current telecom operators to establish customer perception system of the commonly used method。This paper takes work practice in HuNan and Heng Yang Unicom as a background, summarizes the development stage and the process of customer perception system, Combed design method and implementation process of the building the customer perception of measurement system based on traffic statistics、road test analysis and APP dial, And prediction based on Internet APP dial the measuring process of thinking, the raise pattern as the fourth stage of the development of customer perception system will get a lot of application in the future。This paper analyzes the traditional macro stand mode has not to meet the needs of current operations, summed up the 3G and 4G integration of a variety of innovative planning mode,Such as: double RRU、 RRU pull far、micro base station etc,Will stand in reducing rent difficulty, improve site precision aspects play an important role。In this paper, based on the practice of technology management, constructed in HengYang Unicom network optimal traction, bulk and fill point mode combined with new planning and optimization system, has brought greater efficiency after operation。Finally, this paper summarizes the planning and optimization based on Quality of experience of 3G and 4G in the application and effect of HengYang Unicom,In this paper, the analysis and conclusion of the operators of mobile network operation has strong reference value。...