Research On The Development And Evolution Of Library Reference Service

The history of library reference service is more than one hundred years until today. Responsibility of library reference service and expectations are clear and under control in the early. Because this kind of control, make the library reference service lack of creativity and innovation, this kind of situation has experienced for many years. With development of information technology, network and communication technology are wide application, the content of library reference service, processes, methods, means and mechanism has significant changes. The library reference service has been from traditional mode to digital, mobile reference development, appeared online, real-time, visual, interactive consulting all kinds of consultation.In this paper, there is a research about a systematically study for the evolution of the library reference service from the macroscopic angle, and the characteristics of each phase of the reference service mode is analyzed, in order to show the development of library reference service and the development trend, for the positioning of library reference service under the new environment and development have important guiding significance.The content of this paper is six part: the first is introduction, it mainly introduced topic background and significance, the domestic and foreign research status and research ideas, research methods and innovation of this article; the second explained the meaning of the traditional library reference service contents and modes; the characteristics of the library digital reference service, types and patterns is expounded in the third chapter; the fourth introduces the characteristics of the library digital reference service, types and patterns, and shows the present situation of the mobile Zhengzhou university library reference service; the fifth analyses the traditional reference service to library digital reference service development, the trend of the digital reference of mobile reference, puts forward the development strategy of the library reference service; Chapter 6 is conclusion and prospect.