Management System Design And Implementation Based On The CRM Books Supply Chain

In the field of import trade books, books CRM import trade supply chain management concept and its value was attention by more and more enterprises, book import trade supply chain CRM system also got further development support, used to handle from pre-sales to after-sale, from prospective customers of development to the marketing activities. Based on this, this paper puts forward a kind of based on B/S architecture and BPEL business processes import and export trade of the library of customer relationship management of supply chain information system overall design,and book import and export trade for the development of CRM system in customer relationship management of the supply chain development has a certain reference and research significance.This paper according to the book import and export trade supply chain CRM system application requirements analysis results, in the full absorption of existing CRM theory and publications import & export trade supply chain on the basis of the relevant technology of the customer relationship management(CRM), the implementation of the system. Paper made the following work:(1) research the basic component of SOA architecture, analysis and use of SOA implementation CRM book import trade supply chain is feasible, understanding of SOA and CRM book import trade at home and abroad the present situation of the development of supply chain, and selected a typical CRM book import trade supply chain system demand analysis.(2) study the BPEL process design method and how to publish a Web service.(3) combined with CRM book import trade supply chain functional requirements and SOA design ideas, design a simple CRM book import trade supply chain prototype system.(4) the analysis with the defect of SOA implementation CRM book import trade supply chain system and puts forward improving methods.To sum up, although in SOA implementation still has a lot of difficulty and complexity, which was still in the stage of research, but in a large IT company with tremendous strength, has had a mature solution. Accordingly, a large enterprise still need to purchase a famous powerful CRM book import trade supply chain system. Inthis paper, the research content, either as a small CRM book import trade supply chain system design and development solutions, is a kind of software project implementation plan.