In the age of cloud computing and big data, servitization of business process management has become a new trend. Business process metrics service, as basis of business process optimization, can help enterprises to optimize business process better so as to increase their competitiveness.With guidance of information requirements based generic meta-model of business process metrics, this thesis studies on metric modeling, metric execution, design & implementation of metric tools of business process design. Following work is included:1. Summarize related research of business process design metric and tools, domestic and overseas, and analyze defects of existing achievements.2. Summarize related technologies of business process metric and BPaaS(Business Process as a Service), come up with an information flow based business process complexity measurement method and provide definitions and verification of the method.3. Deeply research on metric-unit establishment, data collection, metric model analysis and information storage during metric execution of business process design.4. Design and implement cloud computing platform based business process design metric tool(BPDMT) and integrate it with YAWL (Yet Another Workflow Language) based workflow system. |