Customer Information Management System Study

With the development of compute and Internet, Electro-Commerce is necessary. Client-Information-Management (CIM) become important and is the core of company management. The information tactic becomes the important part of merchandise planning. And CIM is the very important part of company management.After introducing the technology of internet information management, this paper presents the definition and designment of CIM based on network. At the same time, the paper study network Knowledge Discover in Database (KDD) of network. Secondly, this paper proposes Client Relation Management (CRM) system based on internet network and structure of system. Thirdly, the paper researches application of CRM based on client information management in Jinpai Company. At last, the paper propse how to improving the effect of CRM application.