Weifang Tianma Hotel Management System Design And Implementation

Along with economic development in our country, holiday economy and tour eco-nomy have been become hot point of people's consumption,All the country also regard t-he tourism as one of the most important stanchion of developing local economy, which promotes the fast development of the hotel and cabaret industry. Meanwhile, along with the more and more hotels and cabarets, it becomes much more competitive in hotel and cabaret industry.However,the service management level of the cabaret plays vital role in improving its competitive ability.Under such circumstance, establishing the hotel mana-gement information system becomes one of the valid paths to resolve this problem. The system of hotel management is a typical application of management information system (MIS), The hotel management system fully uses the assistant decision-making function of MIS. It makes it possible for the management and decision-making level to obtain the business status at any time using their own clients, which accordingly increase the profi-t of the hotel and reduce the cost.Based on the browser/server(B/S) software infrastructure, this thesis designs and developes this network-based MIS. The establishment of this information system is mainly reference the service process of WeiFang Pegasus hotel. This thesis makes an analysis of system requirement and a system analytic model and design theme for customer-relationship management system of Hotel according to its particularity by using object-oriented method. This system chiefly is using computer and software development terrace that is mutually related, namely Borland Delphi 7.0 and MS SQL Server2000's development tool. Adopting from the top begs the refined software design method downward, and melts into analysis means and the research method towards the object that the software all adopted now, and combine the concept of management information system development, structure and basic step and the principle of software development. The establishment of this information system is mainly reference the service process of WeiFang Pegasus hotel. Taking into consideration of the computer operation skill of the hotel working staff, this article completes the requirement investigation, system design and coding.This system has improved the service quality of Pegasus hotel and standardized the service criteria. It realized the data sharing by counter reservation, customer service and kitchen processing, etc, which facilitates the establishment of efficient, scientific and integrated management system.