Operation And Maintenance Management On Information System Cs Structure-based Drug Traceability Management

Drug Traceability Management Information System is a CS-structured application system developed by the State Food and Drug Administration (SFDA) to strengthen the drug administration. It plays an important role in fighting against counterfeit production. recalling of medicines and special drug administration, so as to promote social harmony and stability. The drug administration is based on the stable operation of the application system. In order to ensure the system operated effectively, the scientific theory is essential for the operation and maintenance system and IT sen ice quality enhancement.The paper mainly focuses on ways to operate and maintain of Drug Traceability Management Information System based on ITIL. It introduces construction for operation and maintenance system and design of architecture, including preventive maintenance, application deployment, system monitoring and troubleshooting, construction of knowledge base and system optimization. These sections describe contents of daily and recovery operation and maintenance in detail. In addition, they introduce the technical tools and scripts developed during operation and maintenance process, as well as application of ITIL theory in system construction. They also summarize working experience of operation and maintenance.Furthermore, the paper describes development of quality analysis and trouble forecast system for operation and maintenance. The system is one of assistant tools for operation and maintenance. which can be used for monitoring the availability of application system and forecasting troubles.The paper describes under the flows, from the theory introduction to implements in details. Finally, the introduction and our approach with technical tools and scripts development in such a structure, is very meaningful for our country's instructions of operation and maintenance system.