Experiment And Practice Of Xiamen Branch, ICBC In Organizational Structural Flattening Reform

In the Information and Knowledge-Based Economy era, the traditional pyramid organizational structure is no longer adequate for the fast-changing world. Flattened organizational structure, which reduces the management levels and strengthening the management effectiveness, is scientific and highly superior. This dissertation provides a systematic theoretical thinking to ICBC Xiamen Branch flattening reform, explains an overview of the reformation, and at the same time, explores studies on some obvious questions and countermeasures.There are a total of 6 chapters in this dissertation. The first chapter explains the reasons and meanings of choosing this topic, the research train of thoughts and methodology, and the basic structure of this paper. The second chapter explains the 4 theoretical foundations of the flattening management model, namely span of control theory, chain of command theory, centralization and decentralization theory, and process reengineering theory. These 4 theories are the foundation of this whole dissertation. These theories also foresee future trends such as networking, virtualization, and flattening as the basic characteristics of future company organizational structure. In addition, the second chapter introduces the methods of promoting organizational structure reform as well.The third chapter gives an overview of ICBC headquarter as well as Xiamen branch, analyzes the shortcomings of current structure, and qualitatively analyzes the importance and feasibility of flattening reform. The fourth chapter summarizes the main measures and the gradual results of ICBC Xiamen branch flattening reform. The reform follows the overall train of thoughts of "intensive management orientation goal, integrated business process, sorting business process, and optimizing organizational structure". They also hang on to a customer-centered, profit-oriented and peopled-oriented principle design to achieve gradual progress through strict internal control. They institutionalized a binary management between branch and sub-branch and reasonably setting the management radius of business outlets. The fifth chapter analyzes the common and specific problems which arise during the flattening reform, at the same time, provides countermeasures to these problems. It also reflects on commercial bank flattening management model. Flattening is not simple; it is a result of many factors working harmoniously. The sixth chapter is the conclusion of this dissertation: flattening is an innovation of organizational structure that is making a major impact in the present China banking industry and its future development. However, flattening has to follow some principles and comply with contextual problems and analysis.