The Study Of Library Knowledge Service Based On Knowledge Management

In era of knowledge economy, knowledge is the inner core elements of economic growth which becomes the new competition resources and the decisive force in promoting economic development. Therefore, iknowledge management has attracted increasing attention. Knowledge management is a new management model which can improve staff quality and productivity and improve the organizations'adaptability, innovation and competitiveness.After entering the knowledge economy, faced competitions from various information service providers, which is no longer the only place to accept the knowledge and information and whose professional status has been challenged. Meanwhile, knowledge economy requires the library to provide a better service. What the library needs to solve is how to raise the knowledge content, how to satisfy users and then to realize knowledge innovation. Knowledge service which can achieve value-added comes into being which is a deep information service and which can adequately acquire knowledge and use of knowledge effectively, and achieve knowledge innovation.Therefore, library should implement knowledge management as soon as possible, change management model of resources and organization; update service concept. In order to better serve users and achieve knowledge innovation, traditional information service should expand to knowledge service gradually which improves service level and service capabilities.The article based on the ideas of system theory employs literature search and analysis method, online investigation, case analysis research method etc and starting with improving library service quality and increasing customers'satisfaction, and taking into account of the current theory and practice knowledge on knowledge management and library knowledge service, and then library knowledge service based on knowledge management is discussed in detail.The research contents and the structure arrangements of this article are as follows:The first chapter is introduction. This part describes the background of this article, the state-of-art of knowledge management and library knowledge service, research contents and research methods, innovations and the lack of papers.The second chapter is the research on relevant theory. This part mainly introduces the relevant concept and theory of knowledge management and library knowledge service, including concepts, classifications and transformation of knowledge; concepts and features of knowledge management; concepts and features of library knowledge management, the internal relations of knowledge management and library knowledge service; feasibility analysis of the implementation of knowledge service in library.The third chapter is the construction of library knowledge service system. In this part, after proposing the general idea of the construction of library knowledge service system, the thesis first analyzes elements of the knowledge service system by using System Theory, and then builds the library knowledge service platform specifically, finally the thesis demonstrates the function of library knowledge service system and its implementation process.Chapter four is strategies of library knowledge service based on knowledge management. This part is based on the theory analysis of knowledge management and library knowledge service and the construction of library knowledge service system. This part puts forward strategies for library of knowledge service which combines knowledge management ideas and methods. The thesis provides library knowledge services strategies using the concept and the method of knowledge management from researching and developing user resources and improving the quality of librarians etc. Chapter five is a knowledge service case of Shanghai Library. After a brief introduction of Shanghai Library, this chapter analyses digital library service platform and other knowledge service practice of Shanghai Library.The last chapter is conclusion and outlook. The last part makes a brief summary, points out shortcomings and the further improvement direction.