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The Design And Implementation Of The BBoss System Based On The Appframe Framework

Posted on:2011-08-25Degree:MasterType:Thesis
Country:ChinaCandidate:J ShiFull Text:PDF
GTID:2178360305950622Subject:Software engineering
Abstract/Summary:PDF Full Text Request
The main topic of this article is from BOSS2.0 Shanghai Mobile System Improvement Project, and the project is that Shanghai Mobile Communications Co., Ltd. entrust AsiaInfo Technology Co., Ltd. and Shanghai Mobile Communications Co. Ltd. with jointly developing the system which is an optimization and upgrading to the original Shanghai Mobile BOSS1.5 system. And what the most important is that the ultimate use of the system unit is the Shanghai Mobile Communications Co., Ltd.This article first describes the current domestic and international telecommunications industry, business model and development of background, and then discusses the problems in the process of using the original BOSS1.5 Shanghai Mobile operating system. For example, since the Shanghai Mobile BOSS system is in use on-line, the general principles of system construction are basically based on billing and accounts. The primary role of The Marketing system is to provide billing information for business users who received. Each module of the system has a relatively high degree of coupling between each other. With the system developing and market developing, the BOSS system becomes increasingly larger and larger. At the same time, it is increasingly harder and harder to expand and maintain the former system, and the level of risk optimizing and transforming within the system increasingly reaches to a higher one, and what is following is that we can not control the dimension of affected areas all due to coupling between the relatively high levels. Because a high degree of system coupling, resulting in optimization of transformation within the system risk increases, the impact was becoming increasingly difficult to control. In this paper, for the deficiencies and shortcomings appearing in the operation of the BOSS system, we figure out the way to optimize and upgrade the former system, thereby improving its maintainability. At the same time, considering fully to the actual situation, we find out the growing business need for Shanghai Mobile group customers through the reasonable and accurate analysis, and find the way to improve the Group's client system functions and user interface, to improve the system's ease of use, to promote the effective use of business. In addition, we optimize and improve the data model design, and meet the operational flexibility, complexity and scalability requirements. At the same time, we strengthen customer service and partner management functions, and strengthen the Group's customer self-service capabilities and optimize the Group's business support functions in order to solve the hot issues of business development, customer service and operational management. We modify the system architecture so as to achieve the purpose of updating the system technical architecture, enhancing the overall business of the Group's rapid response capability, following the directions of Shanghai Mobile BOSS evolution of the overall planning and strategic.At the current moment, Shanghai Mobile BOSS2.0 system improved and upgraded has been put into practical application and has reached certain achievements. For example, the system improves the work efficiency of customer user group including the front operators and client customer manager, reduces the management costs of China Mobile Shanghai Branch.
Keywords/Search Tags:BOSS(Business & Operation Support System), BBOSS (BOSS for Business Customer), APPFRAME, Group customer management, customer services management
PDF Full Text Request
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