Research And Design Of Boss In Web2.0 Value-Added Business

The continuous development of Web2.0 value-added business asks for the appropriate operation support system. The key feature of Web2.0 value-added business are users'participation and individuation, which require that the Web2.0 website can catch up with the ever-changing demand, and develop the products and services, and ensure the availability of products and services. BOSS can help meet these requirements. NGOSS, as the guidance of Telecom operation support system, can be the very reference for constructing Web2.0 value-add business BOSS. Using NGOSS as reference, a support system is designed according to the speciality of Web2.0 value-added business.Web2.0 and BOSS are introduced firstly in this paper, then the features of Web2.0 value-added business are analyzed and the necessity of building the Web2.0 pattern BOSS. More important, the factors need to be taken into account seriously are put forward, including the influence made by Web2.0 on data recording, billing, clearing, CRM, partners chain, etc.Focusing on the special factors and referring to the NGOSS framework design and methodology, the framework of Web2.0 value-added business BOSS is designed, and the relationship with other systems is also introduced. The Web2.0 value-added business BOSS consists of five parts, including value-add business bearing platform, business managing system, content managing system, custom managing system and client application system. This paper will concentrate on business managing system. Business managing system is divided into three areas: operation management area, product service management area and integrated business analysis area. The responsibility of operation management area includes customer& partner relationship management, service operation management and system resource management. Product service management area divides and analyzes Web2.0 value-added business strategically, ensures the market target and orientation, makes decision on the type of products, manage the development & updating of products. Integrated business analysis area support the decision-making and development direction by processing and analyzing the data accumulated in the process of operation.The role-based flow technology, component technology and business intelligence technology are introduced and analyzed in this paper, which we should pay attention to when building and operating Web2.0 value-added business BOSS.Through the design and implement of terminal management subsystem of Web2.0 value-added business BOSS, the correctness and feasibility of BOSS is validated, which lays a solid foundation for fully develop Web2.0 value-added business BOSS.