The Communication System Of Public Crisis In Western Countries

In China ,the research of public crisis communication system and the theory of summing up is not a iedal model. Reasonable and practical theory and the concept of crisis can provide the public with a realistic guidance and practical coping strategies. As the research methord in this paper, it is the way of citing a large number of Pro-quest database, using content analysis combined with structural analysis. In the perspective of communication science, sum up a case study. Crisis as a concept, it is frequently used by the "emergencies" to replace, but with in-depth study, the difference is increasingly clear, now more and more scholars use the word "crisis". Scholars definte the crisis from many characteristics, such as the crisis in mental awareness, the impact of the crisis and the crisis response strategy, each definition has focused on different aspects of the crisis. We can try to give re-definition of the crisis conept, that is, the crisis is sudden, uncertain,threaten that people feel, causing physical,sychological, reputation damage to the organization, and it is urgent to make the process of rapid response. In the process of crisis, especially the authority of the Government turn into the major media sources. The key moment of the Government make use of information resources through a public relations, by public relations firms often achieve unexpected results. And even public relations strategy can be used to create news to the media, the crisis of government manipulation of the purpose of news. Whether the system is confidential decryption system or press releases are an important part. Confidentiality of the system in order to better safeguard the interests of the Group. The form of press releases a variety of specific, mainly divided into three categories: interpersonal communication released, the dissemination of release groups, as well as the mass release. Press to speak with the emergence of the crisis development. Crisis information processing is an important aspect of the response to rumors of rumors can not let can not be a storm in a teacup, the U.S. presidential campaign to deal with rumors of things there is a very good model to study the value of. Strict laws to strengthen penalties for the media to control the spread of rumors, and in this respect should be the criteria by reference to the media should be. Effect a permanent cure to rumors or strengthening national education, in fact, often it is "wise beyond rumors." Crisis before the information reached the public to go through screening. West is a high degree of freedom of a civilized world news, but news of the inspection and control is very strict, especially in wartime censorship of news is staggering. Crisis communication systems is a basic link in the spread of the crisis. Crisis in the United States, the construction of communication systems is the most perfect, the crisis early warning mechanism to maximize the occurrence of unexpected events to ensure that the voice can be when there is no official obstacles to convey, the Federal Emergency Management Department in the management of crisis in the media is more important. Grasp the information the media in crisis sometimes less easy to errors. Negative as the media hubbub of aphasia, as well as a result of too many media events. The spread of the crisis in the feedback system can be adjusted to maximize the dissemination of timely dissemination of results. Of course, there are some problems in this article, research has not gone far enough, such as level as a result of the authors restricted their study, it may often remain in the study are the level of information gathering. For China's handling of similar incidents in providing the rationale for the public drawing on the experience of crisis, to promote the settlement of the crisis contradictions, really "dangerous" into "opportunity" to promote the harmonious development of society.