The Antecedents Of Financial Innovation Teams’ Feedback-Seeking Behavior In Digital Environments

With the advancement of digital technologies such as big data,the digital transformation of financial industry has been a consensus.The emergence of financial innovation team offers new ideas for this process,and the feedback-seeking behavior(FSB)is essential for people to successfully incorporate into the team and finish tasks.In the digital era,the functions of various digital tools are more diverse,such as information storage.People seeking feedback through indirect observation becomes obvious.However,previous field studies on FSB mainly focus on direct inquiry,or take FSB as a whole for antecedent exploration.Therefore,it makes sense to pay attention to the antecedents of the two types of FSB in current digital environments.Based on socio-technical system theory,we develop a model to explore how the digital feedback environment of financial innovation team members and their own learning goal orientation influence two types of FSB.And we believe that the time pressure perceived by these members will moderate the relationship between the former process.Our research is based on the online questionnaire data of 186 participants for model verification.The results reveal that both the digital feedback environment and learning goal orientation can positively promote these two types of FSB of financial innovation team members.Moreover,time pressure negatively regulates the positive correlation between the digital feedback environment and feedback monitoring.This research broadens the application of socio-technical system theory in the field of feedback-seeking behavior.It also provides suggestions for internal members of the financial innovation team to actively adjust their own behavior.Finally,we discuss the limitations of research methods and the ideas for further related research.