The 17 th National Congress of the Communist Party of China officially proposed the goal of building a "service-oriented government",which demonstrates the crucial role of strengthening public service functions.Based on the new era and embarking on a new journey,although the public service capacity of the Chinese government has been continuously improved,there are still shortcomings in certain aspects.As a part of the national administrative management system,grassroots commercial bureaus must recognize the importance and urgency of improving public service capabilities,strengthen the construction of public service capabilities,solve problems in service concepts,methods,and needs,and meet the growing business needs of the people.This will help promote grassroots business bureaus to better play their service functions,achieve transformation and upgrading towards people-centered and serving the people.This is related to the happiness and sense of gain of the people,the improvement of government governance ability and level,and the success or failure of socialist modernization construction.Therefore,responding to the call of the times and continuously achieving self-development is a practical demand faced by grassroots business bureaus.In order to enable local government departments to better play their service functions and promote regional economic development,it is of great significance to conduct in-depth research on improving the service capabilities of government departments.How to improve the public service capacity of grassroots business bureaus,promote their better service functions,promote regional economic development,and construct service-oriented government departments to propose reasonable strategies is the starting point and destination of this article.The article is based on the theories of new public service,new public management,and new public governance,and is organized into four logical categories: "what","how","why",and "how".Firstly,the article defines the concepts of government functions,public services,and public service capabilities,and briefly reviews the relevant theoretical research at home and abroad;Secondly,taking H District of L City as an example,the service effectiveness was summarized,and the existing problems and shortcomings were analyzed;Then,the factors that constrain the improvement of public service capabilities of grassroots business bureaus were analyzed;Finally,strategies and suggestions were proposed to enhance the public service capacity of grassroots business bureaus. |