Study On Influencing Factors Of Health Code Use In The Elderly Under Digital Collaborative Governance

The outbreak of COVID-19 in 2020 disrupted people’s basic lives and affected all walks of life in society.In order to further control the epidemic,minimize the spread of the epidemic,and ensure the normal operation of social life order.The application of "health code" jointly issued by government and enterprise has become an important highlight of digital governance during epidemic prevention and control.It has effectively managed people’s social life,made important contributions to controlling the epidemic,reducing the spread of the epidemic and ensuring the operation of normal social order,and achieved good epidemic prevention and control effect.In the process of promoting health code,the elderly,as a group growing up in the age of traditional media,do not have smart phones,do not know how to operate and other reasons limit their travel,unable to use health code,reflecting the plight of the elderly or weak aged groups in the digital social public services.Although the epidemic prevention and control measures have been relaxed at present,it is still worth exploring the approach of using health codes as a starting point for social crisis management.Taking "My Ningxia" APP as an example,this paper conducted 30 to 60 minutes of interviews with 60 elderly people over 60 years old in Yinchuan City by means of semi-structured interviews,and studied the influencing factors of the use of health codes for the elderly using grounded theory.Through open,spindle and selective coding,text data were sorted out,and a model including user factors,social support,environmental factors and product factors was constructed to analyze the influencing factors of health code use behavior of the elderly.The study found that user factors have a direct impact on the elderly’s use of health codes,such as physical condition,media skills,use experience and other objective and subjective conditions will cause restrictions on the use of health codes.In addition,personal characteristics,such as values,self-perception,collectivism and other factors have an important impact on the elderly’s use of health codes.Social support,in which internal elements of the family are essential,is a complementary programme to external support.Social support and user factors act as intermediaries between the two indirect factors of product and environment.Overall,the social environment is insufficiently accepting of encouraging innovation and aging.In terms of hardware,there is still a lot of room for progress in terms of network access,network equipment and intelligent use.Software environment,on the whole,is developing in a good direction,including social atmosphere,policy support and public opinion guidance.The user experience of the elderly using health code is restricted by the product performance and the lack of aging modification.Starting from health code,this paper aims to improve the digital life quality of the elderly.In addition to thinking about user-oriented,stimulating endogenous motivation,social support,collaboration inside and outside the family,environmental improvement,digital inclusive space and product empowerment,convenient use of the elderly and other measures,as well as thinking about social life under digital collaborative governance,This paper discusses the birth of health code and a new living system,the health code as a "source document" of digital collaborative governance,the transformation of the right paradigm behind the digital divide,and the "honey" and "arsenic" of digital governance.