A Case Study On X Project Group Management Communication In H Software Company

Management communication plays a vital role in the survival and development of enterprises and is the lifeline of enterprise organizations.In the past,H Software Company mainly delivered single projects to customers.In recent years,with the continuous expansion of the company's business and increasingly high customer requirements,the company's delivery of projects to customers has shifted from single project to project group delivery.Project clusters are more complex to manage than single projects and require good communication and collaboration among relevant personnel to successfully complete delivery.The X project group studied in this thesis is the integrated project group provided by H Software Company for court business.It involves nearly 20 software products of the company and is a very representative project group.The problems in the project group can reflect the problems existing in the project group management of the company.This thesis first introduces the research background and significance,case study design,technical route and content.Next,the background of H Software Company,industry and X project group are introduced.Combined with the interview content,the system of continuous communication that cannot be integrated,fruitless meetings and poor communication,and unexpected customer complaints in X project group are described in detail.Further,based on the theories related to management communication and the results of the questionnaire survey,the causes of the above practical problems are analyzed,including the conflict of division of responsibilities,the lack of communication management mechanism,and the influence of cultural and personal factors.On this basis,the corresponding solutions are designed,including improving the division of organizational responsibilities,broadening management communication channels,making communication plans and strengthening communication assessment,and improving management communication ability.Finally,put forward safeguard measures from organizational,institutional and financial aspects to better implement the solution strategy.The above research results are helpful for H Software Company to strengthen the establishment and improvement of the company's management communication system,thus helping to improve the company's overall management level and organizational operation efficiency,enhance the company's corporate culture appeal and market competitiveness,and also provide reference for similar software companies.